Had a nice stay here! The staff were super helpful and even helped arrange our Tanjung Puting trip. Rooms were clean and spacious. Breakfast offered a good variety of Indonesian food. Only downside was the slightly outdated decor and being a bit far from town.

Comfortable stay near the rainforest

The staff was wonderfully accommodating, helping arrange our tours and ensuring we felt at home. The spacious room offered a cozy retreat after our adventures. Breakfast options were plenty, featuring tasty Indonesian cuisine.

I enjoyed the spacious rooms with decent air conditioning. The breakfast offered a nice variety of Indonesian food, which I appreciated. Staff trained us well and were helpful with arranging a taxi when we checked out. However, the location felt a bit far from the main part of town for walking, which could be inconvenient. The Wi-Fi didn't work in my room, making it difficult to stay connected while there. Workers did their best to fix it, but the equipment seemed outdated. I'd recommend the hotel for its comfort, but hope they address the Internet issue soon.

architectural interest, spacious rooms, functional bathrooms

The cleanliness standards need serious reconsideration!!! Stains on walls, musty AC, and hard beds certainly detract from the experience. Additionally, poor Wi-Fi makes it difficult to stay connected!!!

Helpful staff stored my bags and arranged a taxi. Wi-Fi was unreliable during my stay.

10/10

Wicked comfy stay! The room was super clean with AC that worked great. The staff was friendly, always ready to help. Breakfast had so many delicious options, I couldn't believe it! The place has a nice garden too. I just wish it was a bit closer to the town center, but still a good spot overall.

I recently stayed for 1 night in a Deluxe Twin Room. The rooms are spacious and very clean. The staff went out of their way to help us, even storing our luggage. Breakfast was delicious with plenty of options. Plus, the garden was beautiful. 🌼

We enjoyed our time here, especially the super spacious rooms that fit our family perfectly. The breakfast buffet had tons of Indonesian options, which was a hit with the kids. The hotel's garden provided a serene spot to relax after our Arut River cruise.

My wife says that the hotel could benefit from a kids' play area.

Just a solid selection for a city escape in Pangkalan Bun with definitely value for money. The spacious rooms offered decent air conditioning and were pretty comfortable to relax in after a long day. Plan your transportation back to the airport ahead of time since taxis are not available at night.

The room offered great value with comfortable beds and clean surroundings, while the staff were incredibly helpful, aiding in our Tanjung Puting trip arrangements. Breakfast featured a delicious selection of Indonesian cuisine and fresh French bread. However, the Wi-Fi was inconsistent, which made it tough to stay connected, and the location felt a bit distant from the city center, limiting walking options for dining and exploring.

Arsela Hotel features private and fully equipped meeting facilities, perfect for business needs. The rooms are spacious, offering a comfortable stay with stylish environments. The breakfast buffet includes excellent Indonesian food and the restaurant operates late, providing convenience after a long day of meetings. The staff went above and beyond, ensuring transportation was arranged promptly upon checkout.

The location is a bit far from the main part of town for walking.

arsela hotel offers spacious, clean rooms with comfy beds. the air conditioning worked perfectly, and the beautiful garden added charm. breakfast was fantastic, with a great variety of indonesian food. the friendly staff helped us arrange a taxi to the airport seamlessly!

the wifi could use some improvement.

rooms are spacious and include good air conditioning. transportation is tricky at night.